Wait no longer

iPad DASH clinic

The DASHmission is to harness software tools to build effectiveness in healthcare and curate an ecosystem of micro-service building blocks. By creating lean processes, we aim to save healthcare time for patients, clinicians and managers – healing time.

Listen to the language of healthcare

Wait in a waiting room, waiting for a doctor who is waiting for a computer, to put you on a waiting list.

No time to care. No one understands.

Longer on the computer. Longer to organise.

As obvious as 1, 2, 3, 4…

123.4 million outpatients per year in NHS England, frustrated patients seeing frustrated doctors, crammed into waiting rooms by frustrated managers.

Our Wait should DASH.

Wait no longer. 

iPad Time Saving

DASHclinic - for patients, clinicians and managers

DASHclinic is an enterprise healthcare clinic queue management tool designed to improve the healthcare workflow for both patients and medical staff. It defines the patient journey through the clinic, adds patients to sequential queues and gathers data on flow. By digitising outpatients, DASHclinic draws in data and gives us an understanding of bottlenecks which allows better scheduling, saving time. Healing time.


Creates time to care by reducing workload for staff, reducing unnecessary waiting. Healing time.

iPad App
iPad Intuitive

Intuitive to use

DASHclinic has been designed by a hospital consultant with over 25 years of experience of healthcare clinics. “My patients aren’t satisfied waiting, my doctors aren’t satisfied working slowly and my managers struggle to reach targets faced with slower systems.” The aim is to provide a solution that is so intuitive and fast, it requires minimal training – time we don’t have. Healing time.

Features and benefits

Features and benefits

Patient Centric

  • Improved care for patients
    Creating time to care by reducing workload for staff reducing unnecessary waiting, better customer satisfaction.
  • Creating a professional service
    Queue management that focuses on 2 key principles of queue psychology, acknowledgment and fairness.
  • Future public smartphone delivery
    Remote checkin envisaged and preparation questionnaires in advance to facilitate swifter patient care.
iPad Patient Schedule

Clinical Staff Centric

  • Improvement for healthcare staff Time-saving reducing unnecessary steps, clear visual on patient status, faster than written form-filling.
  • Streamlining the outpatient clinic Automation reduces manual processes of managing patient flow by 60%.
  • Intuitive, mobile smart solution Clinician-designed simple touchscreen navigation, minimal training for existing and ad hoc staff, versatile mobile solution.
iPad Assessment Notes

Managerial Staff Centric

  • Clinical coding made easy Clinicians find coding cumbersome, but DASHclinic does this in the background creating financial gains.
  • Managerial live clinic monitoring Oversee clinic status, identify bottlenecks to balance demand and capacity.
  • Clinic data on demand Outcome data to make improvements in scheduling, scrutinise clinics for complaint handling.
iPad Staff Allocation
"This has the potential to really improve the outpatient experience for our patients and clinicians, which is a real focus and priority for the Trust."
Pauline Philip
National Director for Urgent & Emergency Care, NHS England. Former CEO, Luton & Dunstable University Hospital NHS Trust


DASHclinic is a queue management tool that has been designed by a Consultant Surgeon with over 20 years of experience of healthcare clinics. Acutely aware of the monotony of traditional inefficient communication in healthcare and frustrated with the poor and worsening experience had by clinicians and patients, there is a palpable need for change. IT is a growing feature of healthcare yet often noted to prove slower than traditional systems as they are designed without healthcare staff in mind.

Let’s take a simple clinic consisting of a patient arrival at reception, seeing a clinician and subsequently leaving. DASHclinic allows live updates to clinic staff, so arrivals are immediately identified to clinicians. No reliance on reception staff handing over arrivals to clinic nurses who in turn have to create virtual queues with notes. Patients are seen in time order this giving fairness to queuing. The system allows queues to be put on hold (WC or refreshment breaks) giving freedom without fear of missing the appointment slot. At the end of an appointment DASHclinic requests the reception staff directly regarding follow-up appointments or discharges. The patient simply reports to reception. No paper left in a bin or a handbag. No confusion. Minimised DNA.

For more complex multi episode clinics requiring visits to X-ray and plaster room for example, DASHclinic allows clinic pathways to be defined quickly, within the clinic, or pre defining a future clinic. This allows patients less burden to report to staff, thereby releasing staff to focus on direct patient care. Queue pausing saves time for staff, releasing time to care. With the advent of a patient app notification will allow navigation and updates (waiting times), as well as opportunity for retail sponsorship, improving patient experience.

Our own observation of pathway setting (defined on a spreadsheet) before a clinic has nearly halved fracture clinic time. Queuing and waiting reduce.


Flexibility, freedom, clinical time. Less time explaining and scribbling or dealing with poorly designed IT systems. Less time apologising, more time breathing and functioning. A quick modern effective environment. Coding is virtually automatic so money is made. No one loses out.




Yes. DASHclinic is to be deployed for staff on an iPad with its well known user friendly gesture control. The design has focused on intuition and paid specific regard to the user to allow functionality with as few gestures as possible saving time. There is commonality amongst different staff member areas in the design assuring consistency for training. Intuition is at the heart of the design and it is envisaged that minimal training will be necessary.




A smartphone is not required. DASHclinic is an enterprise app requiring use by staff. Patients need not have an app but our aim is to introduce one to further enhance the system, for check-in, queue pathways, wait times, calling and information gathering.




Currently DASHclinic has been created for the iPad iOS. It is our intention to create the public smartphone app across all platforms.




  • Messaging between staff members.
  • Patient smartphone integration allowing acknowledgement messaging and control over queue pausing.
  • Healthcare questionnaires, facilitating preop assessments, PROMS, pain score assessments etc
  • Integration with lifestyle advice (weight loss, smoking cessation)
  • Appointment reminders and recording of appointment times
  • Clinic updates at short notice (short notice cancellations or delays)




We represent the product category of “Healthcare software”

“DASHmed is the only healthcare software that helps hospitals to work quicker and smarter so that patients get better care”




Connection, collaboration, humility, relentlessness, confidence, agility.

The DASH identity depicts a bold and bright dash which represents these elements, our confident logo illustrates speed and aptness. The theme is to breakdown the complex environment, simplify and highlight key information. Rather than simplicity, it represents simplexity. Social impact, benefit for all, we value true connected leadership.

The vision is to redefine healthcare software, prioritise importance, focus on customer satisfaction, embrace win-win relationships, synergise and behave respectfully to nurture all.

For those interested in acronyms or prone to De Bono’s mind mechanism of lateral thinking, DASH can be summarised also, if one wishes, as Dependable Agile Software for Healthcare. We believe in embracing alternate perspectives in seeking to understand and therefore be understood, in a spirit of agility.